Well for me there is no confusion its a bad idea poorly executed, just what smart alec ever thought that there was a relationship between claiming housing benefit or paying parking fines and more cerebral matters such as information, inspiration, education and distraction which is the mainstay of a libraries existence, ought to be named and shamed.
Just prior to popping in to the library or council offices, I noted soon to be retired (from local government) Rodger Latchford holding forth to a group just outside the library and tempting as it was to listen in, I resisted the urge, though since I have struggled and tried to guess at the intent of this gathering, and here is my best shot, I reckon the great man was taking time out of his day to reassure a group of former nervous library users that their was nothing to fear from the well mannered non-aggressive Thanet residents waiting for a chance to have a chit chat with someone from housing benefits.
The most striking thing as you enter the "Gateway" is that considering the purpose of the building (information) there is a lack of signage or quick way to tell who to approach. Once I had established who worked for TDC I asked how I would make a freedom of information requests, after a pause I was given the name the council Press person. This being quite apt since I'm interested in the council relationships with local media, since last year we learnt that Tory run KCC think nothing of blowing millions on advertising and I guess our local Tories squander on a pro-rata basis.
The upshot of my enquiry is that I shall have to put my request in writing, I had hoped to have some "officer" dragged away from their desk, cup of tea and hobnobs to personally transcribe my request, still it saved having the indignity of waiting an hour with a numbered ticket waiting to be called (a bit like the delicatessen counter in some supermarkets).
I cannot help thinking that for those who work in the Library part of Gateway that it must be soul destroying, I only assume that genius behind this project has never used a library and begrudges those to whom libraries are a vital community service. Still for those who always claim that Margate is looked after I understand that their will be none of this Gateway Bollix in Ramsgates rebuilt library.