What a brilliant event, just the sort of thing needed to put Margate back on Map. As always there are the usual fairground rides as well as few traders to compliment the event.
I thought I’d have lunch at one of the seafronts eateries after waiting 20 minutes having been assured that I could order at the table no attempt to serve or explain was made.
Its almost reassuring that traditional British service is still available even when your charging 1.80 to 3.00 for a bottle of water during the worst recession ever, I thought the “we’re doing you a favour” style of service had long vanished, clearly not.
Its one thing expecting local authorities to step up to the challenge of improving the attractiveness of the area but its clear some traders ought to appreciate that customers have a choice and having a pretentious menu doesn’t excuse ignoring customers.
My top tip for restaurateurs is if you can’t provide a service just explain to your customers and they’ll understand and come back, its also worth remembering that winters are quite long in these parts.
For outsiders this may well have been an aberration, most restaurants & cafes in these parts offer pleasant and helpful service.