A rare event last nights Channel 5 show Hotel inspector, a reality makeover/business improvement programme which actually achieved, what it set out to do.
The advice given to the Walpole Bay Hotel by the expert hotel inspector, is for once followed up to a point (at least till the cameras stopped filming) and even more unusually for this type of show which focused on a family business, the family emerges with purpose and self respect.
Often these shows seem to trash the businesses and the families or owners, this seemed to steer clear of that cliché, I’m thinking in particular of that effing moron Gordon Whatisface who terms up in restaurants' ostensibly to save them but is such a drama queen, that the participants lose any interest they might have had.
Unfortunately few hotels still exist as independently run, outside the bland chains and a hotel with individual character and charm must be a real draw when set against those grim roadside Inns and Lodges.
Unlike the visit by the BBC’s “Apprentice” a few months ago this programme was without the usual cringe making moments and there seemed no negative comments about Margate. In fact I think everyone including Jane Bishop and her family emerged with their dignity intact. Well done!